Shipping policy

Shipping Policy

-Order Processing

All orders are processed within 1–5 business days after payment is confirmed.

Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed slightly. We appreciate your patience.

 

Shipping Time

Estimated delivery times may vary depending on location and carrier. Estimated delivery time: 7–30 business days

Please note that shipping times are estimates and may vary due to logistics, customs clearance, weather, or carrier delays.

 

Tracking Information

Once your order has been shipped, you will receive a tracking number via email.

 

Delayed Shipments

If your package has not arrived within 30 days, please contact us and we will investigate the shipment with the carrier.

We will assist you in resolving the issue as quickly as possible.

Incorrect Address

Customers are responsible for providing the correct shipping address.

We are not responsible for packages delivered to an incorrect address provided by the customer.

 

Lost or Stolen Packages

Once the package is handed over to the shipping carrier, we are not responsible for delays, loss, or theft caused by the carrier.

However, we will assist customers in contacting the carrier to help resolve the issue.

 

Contact Us

If you have any questions about your order, please contact our support team.

Email: varoolclears@gmail.com